FAQ

How long will my products take to ship?

All our products are hand made to order. Most will be ready to ship within 2 business days, however at busy times orders may take up to a week to create. The Canada Post shipping rate you select at the checkout determines the actual shipping time. You will be notified via email when your package ships and you will also be given a tracking number.

I live in the Hamilton area. Can I pick up the item?

If you live within the Hamilton area and would like to meet up rather than have your item mailed, reach out to us here and we can arrange something!

How should I care for my items?

Teethers and necklaces can be washed in warm soapy water, or wiped with a wet cloth or baby wipe. The leggings, headbands and hats are made from preshrunk material (95% cotton and 5% spandex) and as with any clothes, it is best to hand wash or machine wash on delicate and air dry. Clothing may also go in the dryer.

 Can I order a custom item?

We will do the best we can do! Send us an email here and we can let you know :)

 Do you really have a baby?

Yes. Elyse is Mackenzie's mom. She is quite possibly the cutest baby ever and she loved testing out our products. If you don't believe us, scroll down.

What is your return policy?

We will accept returns for defective items within 30 days. Contact us here if you have any other questions about returns.

Can I see your items in person?

We don't currently have items for sale in brick and mortar stores but if that changes or if we have any upcoming shows we will definitely post it!

I have a question that is not on this page.

Reach out to us through our contact page here and we will get back to you :)